We are a U.S. Food and Drug Administration (FDA) regulated, certified Good Manufacturing Practices (cGMP) facility. All of our products, manufacturing practices and quality standards are subject to FDA audit, review and regulation.
Full Ingredient Traceability
Certificates of Analysis of all active and inactive product ingredients are routinely confirmed via monitored Standard Operating Procedures including their source and countries of origin, as required by the FDA.
As part of the Cogent Solutions Group (Biozyme, Inc) team, all employees after a certain period of employment are eligible to purchase stock in our company. When one of us wins, all of us do! This makes the Baxyl team especially dedicated to product efficacy & success.
Cogent Solutions Group, LLC is a subsidiary of BioZyme®️, Inc., a small, rapidly growing midwestern company with a seventy year history of innovation and product leadership in the animal health industry. That success with animal nutrition and precision-based biotics led to the recent acquisition of Cogent Solutions Group that uses similar science with human application. Leveraging the strengths of both companies, BioZyme has become a recognized leader in animal supplements and nutraceuticals as well as human health care products with hydra-care technologies.
When You're Happy, We're Happy
Cogent Solutions Group, LLC (CSG) delivers the highest possible level of customer satisfaction with our products and service in a responsible and ethical manner. CSG believes people and animals deserve effective supplements with high quality ingredients and excellent results.
Frequently Asked Questions
What are your shipping rates?
Effective July 1, 2022, retail orders under $50.00 are subject to a $7.00 shipping fee. Wholesale orders under $400.00 are subject to a $15.00 shipping fee. If orders meet or exceed said pricing limit, then shipping is free.
What does your customer satisfaction guarantee entail?
If you are not completely satisfied with the product, we offer a 45 day money-back guarantee that applies with valid proof of purchase. Contact the place of purchase for your money-back.
Is my packaging BPA-free?
Yes. All plastic packaging is BPA free.
Is there a way to schedule my shipments so that I don’t have to place an order every month?
Yes! We offer special pricing for auto-renewal subscriptions at checkout. Please give us a call at 816-238-3326 if you have any issues or would like assistance with re-ordering.
What do I do if my product accidentally freezes or is exposed to extreme heat?
If your product freezes, place at room temperature and allow to thaw slowly. Do not allow product to freeze again. If exposed to heat, place at room temperature and allow to cool slowly. Do not allow product to get that hot again. Repeat exposure to those temperatures can dramatically reduce the efficacy of the product. Recommend storage is out of sunlight, between 40-80 degrees F. Damage to the product can have an effect on product consistency-if it is more watery than usual, the molecule may have a decreased efficacy due to molecular breakdown.
Do you still sell Baxyl CBD?
No. Unfortunately, due to regulation issues when selling from state to state, we are no longer selling Baxyl CBD and do not have any immediate plans for re-production. We will revisit some day maybe later down the line, but not at this time. We do not have any Baxyl CBD left in inventory.